FAQ

Frequently Asked Questions

Answers on our equipment, purchasing and leasing, maintenance and support, and how to get started with HyGcare.

About Our Equipment

Which brands does HyGcare supply?

We are an authorized reseller of industrial cleaning equipment from Fiorentini (Italy) — an internationally established manufacturer with decades of experience in professional cleaning machinery.

Can I see equipment in person before buying?

Yes. We offer on-site product demonstrations so you can see how a machine performs in your own facility before making a decision.

Do you sell to small businesses, or only large industrial sites?

Both. Our range covers compact machines suited to smaller commercial spaces as well as heavy-duty equipment for large industrial and warehouse environments.

Purchasing & Leasing

Can I lease equipment instead of buying it outright?

Yes. HyGcare offers both full purchase and flexible lease options, so you can choose whichever suits your budget and cash flow.

What's included in a lease agreement?

Lease terms are tailored to your usage and budget. Contact our team for a lease agreement suited to your specific needs.

Can I upgrade my equipment later if my needs change?

Yes, our lease and purchase options are designed to support upgrade paths as your business grows.

Maintenance & Support

Do you offer maintenance plans?

Yes. Our Maintenance Plan covers scheduled servicing, priority support, genuine spare parts, and service history reporting. See our Maintenance Plan page for details.

What happens if my equipment breaks down?

Maintenance Plan customers receive priority call-out response. Contact us directly and our team will arrange support as quickly as possible.

Are spare parts genuine manufacturer parts?

Yes, we use genuine Fiorentini spare parts for all servicing and repairs.

Getting Started

How do I request a quote?

Use our Contact page or call +27 81 083 7953 / email sindi@hygcare.co.za, and our team will get back to you with equipment recommendations and pricing.

Do you service all of South Africa?

Service area/coverage to be confirmed — e.g. Gauteng only, or nationwide.

How do I know which equipment is right for my facility?

Our team draws on hands-on facilities management and hygiene industry experience to recommend the right machine for your site, budget, and operating conditions. Contact us for a free consultation.

Still Have Questions?

Get in touch and our team will help you find the right equipment for your facility.

Contact Us

+27 81 083 7953  ·  sindi@hygcare.co.za